About Barceló Hotel Group
Barceló Hotel Group is the hotel division of the Barceló Group. It currently has over 250 4- and 5-star urban and holiday hotels, totalling more than 55,000 rooms, across 22 countries.
Barceló Hotel Group
We are helping Barceló fortify its leadership position in the sector thanks to the high level of employee training.
Hotels
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Rooms
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The challenge
Barceló had a traditional LMS with an administrator and end-user experience did not meet expectations. They were not achieving the kind of results in terms of content consumption that they expected from their collaborators.
Due to the situation generated by the COVID-19 crisis, Barceló needed a solution that would:
- Allow them to reach all the company’s employees and collaborators in record time
- Implement all training in all specific areas as quickly as possible
- Guarantee high impact, with the kind of engagement needed to obtain clearly visible results in the short term.
The solution
Barceló creates Barceló Campus using Netex learningCloud.
Simple and fast implementation
We adopt the role of technological partner to create a multi-organization model according to the multi-brand structure of the Group, with its own needs and brand image. We conduct an “Express setup” of the solution in the first phase of the project; in this way we ensure perfect scalability at an international level in the following stages.
Attractive training paths
Barceló selects its best content and combines it with external resources to create gamified, collaborative training paths linked to career plans within the company. The creation of a network of Barceló’s internal collaborators is key to generating all the training offerings, both mandatory and recommended, with maximum speed, ensuring their implementation in time and form.
Learning on the move
Thanks to the learningCloud mobile learning environment, now Barceló employees can combine the demanding pace of their daily lives with the most useful training. A tool that will allow them to learn anywhere and in any situation, both via responsive web access and through its native app.Results
In the first 48 hours of the launch of Barceló Campus, one out of every three users was already taking training actions.
In the first month, more than 74% of staff had completed their training.
The average connection on traditional LMS platforms is less than 20% in most cases.
Training paths in a month
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Users enrolled
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Accesses via mobile devices
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«Netex has given our Group a boost in e-learning training at this crucial time, during the confinement of recent months. Thanks to the Netex team, we have been able to implement the platform in record time and launch content in a simple and flexible way to meet the training needs of our employees. Thank you very much and we continue to grow together».
«We work side by side with the Netex team to achieve the impossible: to launch a whole training program, in less than a month, thanks to a highly skilled and motivated internal training team. We can confirm that we have taken a solid step forward by incorporating an e-learning tool such as Netex learningCloud, which allows us to advance by leaps and bounds, meeting the new needs of users and facilitating the creation of content».
«We work side by side with the Netex team to achieve the impossible: to launch a whole training program, in less than a month, thanks to a highly skilled and motivated internal training team. We can confirm that we have taken a solid step forward by incorporating an e-learning tool such as Netex learningCloud, which allows us to advance by leaps and bounds, meeting the new needs of users and facilitating the creation of content».
Products used
Learn. Create. Share.
Elearning ecosystem designed to implement a complete learning strategy, from content creation and delivery to the management and analysis of employees usage for corporate decision-making.
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