SHARE: healthcare knowledge at scale
SERGAS connects training, clinical practice and health education through a learning ecosystem.
Citizens reached through health education programmes
Learning sessions completed
Healthcare professionals in the target audience
The Galician Health Service, SERGAS, operates in Galicia’s public healthcare sector. Together with the Agency for Health Knowledge, ACIS, it promotes innovation and the sharing of healthcare knowledge.
Its learning projects serve professionals, patients and the public. This diversity requires connecting training with clinical practice and making relevant resources accessible for each profile and need.
Visit the Galician Health Service (SERGAS) website ↗
The starting point
Unify knowledge management for diverse audiences, integrate clinical and corporate systems, organise a catalogue of more than 1,200 learning resources, and measure the effect of training.
Training at scale for diverse audiences: professionals, patients and the wider public.
Modernising and unifying the healthcare knowledge management system.
Complex integration with clinical and corporate systems: IANUS 5, XEDOC, SIGUS and FEWEB.
Managing a catalogue of more than 1,200 learning resources.
Making relevant, personalised content available.
Measuring the actual impact of learning on clinical outcomes.
Ensuring the system can scale technically and functionally.
Connecting knowledge with healthcare practice
Diverse needs and audiences
Professionals, patients and the public needed access to relevant, connected knowledge.
A shared learning ecosystem
Training, community and clinical integration brought together in SHARE.
A shared environment to learn, share and evolve
Netex and SERGAS designed an environment that combines content distribution, community and integration with healthcare systems.
Putting knowledge to work through social learning
SHARE operates as a social network for healthcare knowledge. Professionals can curate, share and reuse content, supporting collaborative learning and the creation and distribution of expert knowledge.
A personalised experience
Advanced features recommend content based on user profiles and behaviour, adapt the learning experience to individual needs, and make relevant information easier to find within a large catalogue.
Integration with the clinical ecosystem
The solution integrates with SERGAS healthcare systems, enabling professionals to prescribe learning content to patients, connect with key systems such as IANUS 5, XEDOC, SIGUS and FEWEB, and embed learning within care workflows.
Scalability and continuous development
A modular architecture provides the scale to support thousands of users, the flexibility to meet new needs, and room for the learning model to evolve continuously.
What changed with the project
SHARE has expanded healthcare training and health education. The project also received three awards at the Brandon Hall Excellence Awards 2024.
citizens reached through health education programmes with SHARE
Training, community and clinical integration brought together in SHARE.
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