Netex Cloud – AI Experts
AI Experts
Bespoke virtual tutors
Designed to learn with you.
Personalised. Intelligent. Always available.
What are AI Experts?
An AI Expert is a virtual assistant that learns from your own content. It replies with precision, guides the user and turns training into a more agile, effective and personalised experience.
Seamless learning
Instant answers to keep your learners immersed. More momentum, less friction.
L&D teams focused
Reduce admin time for your experts and managers.
Constant motivation
Ongoing support to maintain learner engagement.
Benefits for learners
Immediate doubt resolution
No need to sift through complex courses or scattered knowledge sources.More autonomous learning
Access the knowledge you need, exactly when you need it.Accurate and reliable results
Serve answers based purely on your pre-validated training materials.
Benefits for your organisation
Scalable support with no extra staff costs
Simply train the Expert using the courses you already have.
Reduced load on L&D teams
Empower learners to manage their own training.
Improved learning experience
Complement your traditional strategy with an innovative, tailored solution.
AI Experts: Step by Step
Effective, efficient, with new features on the way.
Create your AI Experts
Choose a name, image and behaviours for each AI Expert.
Connect your sources
Select the learning content from your platform that will form the Expert’s knowledge base.
Enable web search
Decide whether the Expert should extend its search to the web.
Assign access
Define which users can interact with the Expert.
Effective, efficient, with new features on the way.
Create your AI Experts
They will suggest actions based on your users’ most searched topics and the skills they need to develop.
Proactive reinforcement
They will detect learning patterns and anticipate responses, offering tailored learning support.
Interactive scenarios
Integrated into onboarding, customer support or training processes, delivering real-world learning through simulations and role play.
Discover the potential of AI Experts
We’ll answer all of your questions about our bespoke virtual assistants.
What is an AI Expert?
An AI Expert is a personalised virtual tutor, available 24/7 within Netex Cloud. It is designed to instantly resolve doubts and guide the learning process using the training materials you already have on your platform.
How does an AI Expert work?
You start by setting its name, avatar, and behaviour instructions. Then, you assign a knowledge base—this could include courses, learning paths, documents, or even Internet access—and define which users can interact with it. From there, employees can ask questions freely, and the Expert will respond with accurate, contextual answers, always citing the source.
What type of content can the Expert access to generate answers?
In this initial version, the Expert can search through indexed courses and learning paths, xAPI content created in Author and stored in Drive, PDF documents in Drive, and plain text such as titles and descriptions. Future updates will allow it to work with SCORM packages created in Author, third-party SCORM and xAPI content, and video-based materials.
Does it search the Internet? And is it secure?
Yes, but only if you choose to enable it. You have full control to activate or deactivate online search capabilities. When enabled, the Expert can enrich its answers with up-to-date information from trusted external sources, while keeping your data secure at all times.
What features are planned for future updates?
We’re working on adding proactive content recommendations, smart reinforcement based on the forgetting curve, and interactive simulations to further enhance the learning experience.
How does it benefit the training team?
Experts significantly reduce the number of repetitive questions that typically overwhelm L&D teams. By freeing up operational time, your team can focus on more strategic tasks. It also allows you to scale support across the organisation without increasing human resources.
Can I try it before committing?
Yes. We’re currently running a pilot with selected clients. If you’re interested, you can request a demo or join the next round of the pilot programme.
How does it integrate with my current platform?
No additional setup is required. Experts are natively integrated into Netex Cloud, so if you’re already using our LMS, you can start using them right away.
Fast and flexible implementation
You're in safe hands when choosing Netex Cloud.
Our platform adapts to your needs, enabling you to launch a pilot quickly and easily.
Pay per active learner
Pay only for the learners who use the platform and reduce your costs allowing you to meet your budget.
A vital part of your learning ecosystem
Connect the LMS with other tools in your organisation, such as spreadsheets, email, CRM, ERP, project management and many more.
Available standalone or as an LMS integration
You can use Netex Cloud as a stand-alone solution or as part of Netex Cloud for a complete learning experience.
Want to see how other companies have improved their online training?
Read more success stories.
Try Netex Cloud
Request access to our Netex Cloud environment totally free.